Kv99 Terms and Conditions — Please Read Before Use

These Terms & Conditions apply to the use of the kv99 platform and all its services. kv99 is an international online gaming and betting platform serving Bangladesh and multiple countries worldwide. By accessing, registering on, or participating in any gaming activity on our platform, you are considered to have accepted these terms.

The kv99 Terms & Conditions constitute a legally binding agreement between the user and the platform. The purpose of this agreement is to define the rights and responsibilities of both parties and to ensure a safe, transparent, and fair gaming environment. kv99 reserves the right to update these Terms & Conditions at any time, and continued use of the platform after any changes will be considered acceptance of the revised terms.

These Terms & Conditions have been published in English for the convenience of users in Bangladesh. However, in the event of a legal dispute, the English version shall be considered definitive.

The following requirements must be met to open an account on kv99:

• You must be at least 18 years old. Use of kv99 by minors is strictly prohibited.
• Each individual may hold only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed.
• All information provided at registration must be accurate and up to date. Providing false information may result in account closure at any time.
• Citizens of countries where online gaming is legally prohibited are not permitted to use kv99.
• Keeping your account password confidential is entirely your responsibility. You are liable for all activity carried out on your account.

Kv99 reserves the right to decline any registration, with or without reason. Verification of the email address and mobile number provided at registration is mandatory.

Kv99 complies with international Anti-Money Laundering (AML) regulations. As part of this, all users are required to complete the KYC (Know Your Customer) process. kv99 may request identity verification in the following situations:

• Before making your first withdrawal.
• For transactions involving large amounts.
• Suspicious activity is detected on the account.
• Before claiming any bonus or promotion.

KYC verification typically requires a copy of your National ID (NID), passport, or driving licence. A utility bill or bank statement may also be requested for address verification. If KYC is not completed, kv99 may place your withdrawal on hold.

The following rules apply when making deposits on kv99. Our deposit process is straightforward and designed specifically for users in Bangladesh.

• The minimum deposit amount is BDT 500 (five hundred taka).
• Deposits must be made from a payment method registered in your own name.
• Deposits can be made via Mobile Banking, Nagad, Rocket, or direct bank transfer.
• Deposits made through third parties are strictly prohibited. Such deposits will be returned and the account may be subject to investigation.
• Deposits are generally credited to your account instantly. If the funds have not appeared within 30 minutes, please contact support.
• Kv99 does not charge any deposit fees. However, fees imposed by your payment provider may apply.

For any deposit-related issues, contact our 24/7 support team. We are committed to resolving your concerns promptly.

Withdrawing from kv99 is as simple as it is secure. Our withdrawal process is transparent and governed by clear, defined rules.

• The minimum withdrawal amount is BDT 1000 (one thousand taka).
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals cannot be processed until KYC verification is complete.
• Standard withdrawals are processed within 24 hours. Urgent cases may depend on bank working days.
• Bonus funds may only be withdrawn after the required wagering conditions have been met.
• Daily withdrawal limits may apply and can vary depending on account level.

Kv99 offers a variety of bonuses and promotions, each of which comes with specific conditions that must be met.

• Welcome Bonus: New members receive a bonus on their first deposit. To withdraw this bonus, a specified wagering requirement must be met (typically 5x to 20x).
• Reload Bonus: Special reload offers are available for regular users. Each offer carries its own terms and conditions.
• Cashback: Cashback is offered on net losses within a specified period. Full details on cashback amounts and conditions are available on the promotions page.
• The same bonus cannot be claimed more than once. Any attempt to claim bonuses across multiple accounts will result in all associated accounts being cancelled.
• Kv99 reserves the right to modify or cancel any bonus offer.
• Bonus funds cannot be transferred or converted to cash until the wagering requirements have been fulfilled.

Placing bets on kv99 requires following a set of basic rules that apply equally to all users.

• Once a bet is confirmed, it cannot be changed or cancelled (except where the live cash-out feature is available).
• If incorrect odds are displayed due to a technical error, kv99 reserves the right to correct or void the affected bets at the accurate odds.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Sports Betting match results are determined in accordance with internationally recognised rules.
• Live betting may be subject to delays; bets placed during a delay may not be accepted.
• Maximum winnings are subject to set limits, which vary by game and bet type.

The following activities are strictly prohibited on the kv99 platform. Violating these rules will result in permanent account closure and forfeiture of any funds held.

• Multiple Accounts: Opening or operating multiple accounts for the same individual.
• Bonus Abuse: Using false information or claiming bonuses across multiple accounts in order to obtain bonus funds.
• Match Fixing: Placing a bet on a match whose result is already known or where there is an opportunity to influence the outcome.
• Automated Software: Placing bets using bots, scripts, or any other automated method.
• Collaborative Betting: Claiming bonuses or promotions as a group.
• Hacking & Fraud: Exploiting platform vulnerabilities or manipulating the system through technical means.

Kv99 treats your personal data with the utmost care. Our privacy policy aligns with international data protection standards.

• Information collected during registration is used solely for account management and service improvement.
• Kv99 never sells your personal information to third parties.
• Information may need to be disclosed in response to legal obligations or government directives.
• Your data is protected using SSL encryption and modern security technology.
• You may request to update or correct your information at any time.

For more details, visit our Privacy Policy Read the page.

Kv99 believes gaming should be a source of entertainment — not financial hardship. We place responsible gaming at the top of our priorities.

• You can set daily, weekly, or monthly deposit limits on your account.
• Self-exclusion is available, allowing users to take a temporary or permanent break from the platform if needed.
• If you feel you are developing a gaming addiction, please contact our support team immediately.
• Kv99 is committed to protecting minors and strictly enforces its age verification process.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Kv99 may suspend or permanently close an account under any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Providing false or misleading information.
• Participation in fraudulent or deceptive activities.
• No account activity for an extended period (12 months or more).
• For legal or regulatory reasons.

You may request account closure at any time. Please withdraw any remaining balance before the account is closed. A monthly maintenance fee may apply to inactive accounts.

Kv99 reserves the right to partially or fully amend these Terms & Conditions at any time. In the event of changes:

• Users will be notified via email or in-platform notification prior to any significant changes.
• Continued use of the platform after new terms take effect will be considered acceptance of those terms.
• The "Last Updated" date will always be shown at the top of the page.

If you have any questions about these Terms & Conditions, please reach out to our support team. We are available 7 days a week, 24 hours a day.